Privacy Policy

Last Updated: Mar 4, 2025

This privacy notice explains how Freshman ("we," "us," or "our") collects, uses, and shares information when you visit our website or engage with us. We want you to understand how your information is used, and this document covers the key details.

Questions or Concerns?

If you have any questions after reading this, please feel free to contact us at info@freshman.tv. If you do not agree with our policies, we ask that you do not use our website or services.

What information do we collect?

We collect information in two main ways:

Personal Information You Provide

This is information you give us directly. For example, if you contact us, sign up for updates, or express interest in our services, you may provide your name, email address, or other contact information. We use this information to respond to your inquiries or provide the services you requested.

Automatically Collected Information

When you visit our website, some data is collected automatically through cookies and other tracking technologies. This includes:

• IP address: The unique number assigned to your device when it connects to the internet.
• Browser information: The type of browser (like Chrome or Safari) you're using.
• Device data: Details about the device you’re using, such as the type of phone or computer.
• Usage data: Information about how you interact with our website, like pages you visit and links you click.

We collect this information to help improve your experience, make sure the website works correctly, and analyze how people use the site.

How do we process your information?

We use your information in a few different ways, including:

• Providing Services: To deliver the services or information you request.
• Improving Our Website: To better understand how people use our site and to improve its functionality.
• Communication: To send updates or respond to questions.
• Security: To detect and prevent fraudulent activities.
• Marketing: With your permission, we may send promotional emails or other materials, including newsletters.

If you’ve given us permission, you can withdraw your consent at any time by contacting us or unsubscribing from marketing emails.

Legal bases for processing (for EU/UK residents)

If you're in the European Union or the UK, we process your personal information based on certain legal grounds:

• Consent: You’ve given us permission to use your data for specific reasons, like receiving promotional emails.
• Legitimate Interests: We may process your data for business reasons that do not negatively affect your rights, such as improving our website.
• Legal Obligations: We might need to process your data to comply with the law.

In Canada, consent can either be express (you directly give it) or implied (your consent is assumed based on your actions).

Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help the website recognize your device and remember information about your visit, like your preferences or actions.

We use cookies to:

• Ensure our website works properly.
• Remember your preferences (e.g., language settings).
• Understand how people use our website (e.g., which pages are most popular).
• Show you relevant ads.

Types of Cookies We Use

1. Necessary Cookies: These cookies are essential for the website to function. Without them, services like logging in or remembering your settings may not work.
2. Performance Cookies: These cookies help us understand how visitors interact with the website by collecting information about how often pages are visited and how long visitors stay.
3. Functionality Cookies: These allow the website to remember your preferences, such as your username or language.
4. Advertising/Targeting Cookies: These track your online activity to help us display relevant advertising.

Managing Cookies

You can control and disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website. For more details on managing cookies, visit All About Cookies.

Tracking Technologies

In addition to cookies, we use other tracking technologies like pixels, web beacons, and tags to analyze user behavior on our website and improve our services.

Google Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics collects data such as your IP address, device type, browser type, and your interactions with our site (e.g., pages viewed, links clicked). This data helps us improve the user experience and make informed decisions about website design and content.

Google Analytics collects anonymized data, which means the information cannot directly identify you.

If you wish to opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-On. For more information on how Google uses your data, see Google's Privacy Policy.

Sharing your information

We only share your information in specific situations:

• Service Providers: We may share information with companies that help us run our business (e.g., analytics providers or website hosting services). These third parties are bound by agreements to keep your information secure.
• Business Transfers: If our company is involved in a merger, acquisition, or sale, your information may be transferred as part of that process.

We do not sell personal information to third parties.

How long do we keep your information?

We keep your personal information only for as long as it is necessary to fulfill the purposes outlined in this notice or as required by law. When we no longer need the information, we will delete or anonymize it.

Minors

Our website and services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you are aware that we have collected data from someone under 18, please contact us at info@freshman.tv, and we will delete it promptly.

Your privacy rights

Depending on where you live, you may have certain rights over your personal information, including:

• Access: You can ask us what data we have about you.
• Correction/Deletion: You can ask us to correct or delete any inaccurate or unnecessary information.
• Objection: You can object to the use of your data for certain purposes (e.g., marketing).
• Withdraw Consent: You can withdraw your consent at any time if you’ve given it.

To exercise these rights, contact us at info@freshman.tv. We’ll respond in accordance with the laws in your region.

Do-not-track features

Some browsers have a Do-Not-Track (DNT) feature that tells websites not to track your online activities. Currently, there’s no consistent standard for how websites should respond to these signals, so we do not respond to DNT signals at this time. We will update this policy if the situation changes.

International privacy rights

Your rights regarding your personal data vary depending on where you live. Below is a summary of the key privacy rights by region:

1. U.S. Residents (California, Colorado, Connecticut, Virginia, Utah, etc.)
   1. If you live in the U.S., your rights may vary based on state privacy laws, such as the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and Utah Consumer Privacy Act (UCPA). These rights may include:
      1. Right to Know: Request details about the personal information we collect and how it’s used.
      2. Right to Access: Request a copy of your personal information.
      3. Right to Deletion: Ask us to delete your personal information, subject to legal exceptions.
      4. Right to Opt Out: Opt out of the sale of your personal data (we do not sell personal data).
      5. Right to Non-Discrimination: You won’t be treated unfairly for exercising your privacy rights.
   2. To exercise these rights, contact us at info@freshman.tv.
2. EU/UK Residents (GDPR)
   1. Residents of the European Union and United Kingdom are entitled to the following rights under the General Data Protection Regulation (GDPR):
      1. Right to Access: Request a copy of your personal data.
      2. Right to Rectification: Ask us to correct inaccurate information.
      3. Right to Erasure: Request the deletion of your personal data when no longer needed.
      4. Right to Restriction: Request limits on how we process your data in certain circumstances.
      5. Right to Data Portability: Receive your personal data in a usable format and request its transfer to another organization.
      6. Right to Object: Object to processing, especially for marketing purposes.
      7. Right to Withdraw Consent: Withdraw your consent at any time, where applicable.
   2. To exercise your rights, contact us at info@freshman.tv. You may also file a complaint with your local data protection authority.
3. Canadian Residents (PIPEDA)
   1. Under PIPEDA, Canadian residents have the right to:
      1. Access: Request a copy of the personal information we hold about you.
      2. Correction: Request corrections to any inaccurate personal information.
      3. Withdraw Consent: Withdraw consent for the collection or use of your personal data at any time, unless required by law.
      4. File a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
   2. To exercise your rights, contact us at info@freshman.tv.
4. Australian and New Zealand Residents
   1. Under the privacy laws of Australia (Privacy Act 1988) and New Zealand (Privacy Act 2020), you have rights to:
      1. Access: Request a copy of your personal information.
      2. Correction: Request corrections to any inaccurate information.
      3. File a Complaint: File a complaint with the Office of the Australian Information Commissioner or the Office of the New Zealand Privacy Commissioner.
   2. To exercise your rights, contact us at info@freshman.tv.
5. South African Residents (POPIA)
   1. Under POPIA, South African residents have the right to:
      1. Access: Request a copy of your personal information.
      2. Correction: Request corrections to any inaccurate personal data.
      3. File a Complaint: File a complaint with The Information Regulator of South Africa if you believe your rights have been violated.
   2. To exercise your rights, contact us at info@freshman.tv.
6. Other Territories
   1. If you are in a region not listed here, you may still have rights under your local privacy laws. For more information, please contact us at info@freshman.tv.

Updates to this notice

We may update this privacy notice from time to time to reflect changes in our practices or to stay compliant with legal requirements. The "Last Updated" date above will reflect when we made any changes. We encourage you to review this notice periodically.

Contact us

For any questions or concerns about this notice, feel free to reach out to us:

Freshman

3450 rue Saint-Denis, #160
Montreal, Quebec, H2X 3L3, Canada

Email: info@freshman.tv